1. What this policy covers

This policy explains how Your Business Compass collects, uses, stores and discloses your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

Contact details: name, email address, phone number, location (where provided)
Business details: business name, sector/industry, state/region

Assessment data: information provided through the Growth Compass Baseline and Business Confidence Check-In, including years in business, turnover, employee count, hours worked, and self-reported confidence scores across the six core business areas

Payment information: processed securely by our payment processor (Kajabi/Stripe) — we do not directly store full card details

Usage data: course progress, lesson completion, badge achievements, community activity, and website analytics (via cookies — see Section 6)

3. How we use your information

To deliver the products and services you've purchased or accessed, and provide customer support

To personalise your experience — e.g. sending you your sector-specific Navigational Guide, or suggesting a starting tier based on your Check-In results

To communicate with you about our offerings, events, updates and the Weekly Compass (you can unsubscribe from marketing communications at any time)

To improve our services

Council/partner reporting: if you're part of a Growth Compass Pathway sponsored cohort, aggregate and/or individual progress data may be shared with your sponsoring council, chamber, or industry body partner for program evaluation and reporting purposes, as set out in the applicable Growth Compass Partnership Agreement

Your information is treated confidentially and is not shared with third parties without your explicit consent, except as required to deliver the specific service you've engaged (e.g. our platform provider, or — for Growth Compass Pathway participants specifically — your sponsoring partner, per Section 4).

4. Who we share your information with

Kajabi — our platform provider, which hosts our website, course content, community, email and payment processing

Council, chamber, industry body and regional development partners — only where you are participating in a Growth Compass Pathway sponsored cohort, and only the data described in Section 9 of our Terms & Conditions

Other service providers who help us operate our business (e.g. email delivery, analytics), under confidentiality obligations

We do not sell your personal information to third parties.

5. Data retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

If your Online Course access expires and you do not join the Alumni Community, your community profile and badge history are retained for 6 months in case you return, after which they may be archived or deleted.

6. Cookies and website analytics

Our website may use cookies to enhance your browsing experience. You can decline cookies via your browser settings; some features may not function as intended if you do. 

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their own privacy policies.

8. Your rights

You have the right to access the personal information we hold about you, request corrections, and request deletion (subject to our legal obligations to retain certain records, e.g. for tax or program reporting purposes). To exercise these rights, contact us at [email protected]

9. Data security

We take reasonable, industry-standard steps to protect your personal information from misuse, loss, and unauthorised access, including relying on Kajabi's platform-level security. No online system is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

Our products and services are intended for business owners aged 18 and over. We do not knowingly collect personal information from anyone under 18.

11. Complaints

If you have a concern about how we've handled your personal information, please contact us. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

This Privacy Policy is subject to periodic updates. Any changes will be reflected on this page, and the effective date will be updated accordingly.
Effective date: 23 July 2026
Contact us:
Your Business Compass
Nuriootpa, South Australia 5355
Email: [email protected] 
Phone: 0490 139 740

 

What we collect when you use the ‘My Business Compass Companion” app

 

What My Business Compass stores about you

When you set up your Compass we store your email address and first name, your business name, the business community sector you chose, and the challenges you told us matter most to you. We also store which area you're focused on, your plan, and whether you asked to receive the Weekly Compass and when.

As you use the app, we store what you write in it: the next steps you set and whether you've done them, your rhythm plan and weekly notes, and your reflections.

Your reflections are the most personal thing in the app, and they're treated that way. They are never shown to other members. They are never included in any cohort, council or partner report. They are never sent to our email system or our payment provider.

 

Where your information is stored

Where your information is stored

Our database is hosted on Amazon Web Services in Seoul, South Korea. There is currently no Australian hosting region available for the platform the app is built on. Your information is stored securely there and is not sold, rented or shared for marketing by anyone else.

Some of the services we rely on are based overseas and may store information outside Australia. By using the app you consent to your information being handled this way.

 

Who else touches your information

The services we use

Service	What it receives
Our hosting platform	Runs the app and stores your information. Also receives technical error reports if something breaks, which can include the page you were on
Stripe	Your email address and payment details, if you subscribe. We never see or store your card number
Kajabi	Your email address, first name, your sector and your plan — so we can send you the emails you asked for and know which members are which. Your reflections are never sent to Kajabi

 

We use no third-party analytics or advertising trackers. No Google Analytics, no Meta pixel, nothing that follows you around. The only usage information we keep is a count of how many people reached our upgrade screen, and that stays in our own database.

 

Who can see your reflections — the honest version

Who can see what you write

This space is yours. What you write here is never shown to other members, never included in any cohort or partner report, and never sent to our email system or our payment provider. We can only access it to keep the app running or fix a fault.

 

Your rights

Your information is yours

You can ask us for a copy of everything we hold about you, ask us to correct it, or ask us to delete your account and everything in it. Email us and we'll do it.